Job Role 1: Accounts and Administrative Assistant
Role Description:
This is a full-time remote role for an Accounts and Administrative Assistant. The Accounts and Administrative Assistant will be responsible for providing administrative support, answering phone calls, scheduling appointments, and maintaining records. The Assistant will also be responsible for helping with executive administrative tasks and other clerical duties.
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Qualifications:
- Administrative Assistance and Executive Administrative Assistance skills
- Strong phone etiquette and communication skills in English
- Clerical skills such as data entry and recordkeeping
- Proficient in Microsoft Office and G-Suite applications, particularly Excel and Google Sheets
- Excellent organizational and time management skills
- Ability to work independently and remotely
- Experience in the real estate or construction industry is a plus
- Associate's or Bachelor's degree in business administration or related field
- Employment Type
- Please Email Your Resume at info@grannyflatsx.com.au
Job Role 2: Quality, Compliance & Operations
Role Description:
This is a full-time remote role for a Manager Quality, Compliance & Operations at Granny Flats X. The Manager Quality, Compliance & Operations will be responsible for ensuring quality standards, regulatory compliance, and operational efficiency across the organization. Key responsibilities include developing and implementing quality systems, managing audits and inspections, identifying and mitigating risks, and leading process improvement initiatives to enhance operational efficiency and effectiveness.
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Additional Information:Â
Qualifications:
- Bachelor's degree in business administration, management, engineering, or a related field
- Experience in Quality Management, Regulatory Compliance, and Operations Management preferably in healthcare or manufacturing industries
- Demonstrated proficiency in quality systems, audits, risk management, and process improvement methodologies such as Lean Six Sigma
- Strong analytical and problem-solving skills, with a demonstrated ability to think strategically and make data-driven decisions
- Excellent communication and interpersonal skills, with a demonstrated ability to lead cross-functional teams and manage stakeholders at all levels of the organization
- Knowledge of applicable regulations and standards such as FDA, ISO, and GMP requirements
- Experience in project management, change management, and training and development
- Ability to work independently, prioritize competing demands, and adapt to changing business priorities.
- Please Email Your Resume at info@grannyflatsx.com.au
Job Role 3: Call Centre Sales Representative
Role Description:
The Call Centre Sales Representative will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
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Qualifications:
- A high school diploma
- At least one (1) year of experience working in a similar capacity
- The ability to use or quickly adapt to CRM programs and other related computer programs.
- Excellent written and verbal communication skills
- Strong customer service skills
- Ability to work comfortably under pressure and meet tight deadlines
- Superb computer literacy
- Remarkable organizational skills
- People-oriented and results-driven
Responsibilities:
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- Place outbound calls to customers to interact with them and identify their needs or issues
- Follow set communication guidelines in addressing the needs and problems faced by customers
- Build a positive work relationship with customers to enhance the image and public perception of a company
- Place outbound calls to customers to promote new products and services
- Oversee the timely management of outgoing calls
- Ensure call records are properly stored and organized in a call center database
- Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
- Ensure daily shift call quotas and set targets are achieved
- Upsell products and services to customers when providing telecommunication solutions
Special Conditions Associated with the Job:
The nature of the company’s business will require flexible working hours. The job requires alignment across multiple global jurisdictions in the quest to satisfy business objectives. The incumbent must be highly motivated, capable of working independently, with excellent judgment and decision-making skills.
- Please Email Your Resume at info@grannyflatsx.com.au
Job Role 4: Social Media & Influencer Marketing Manager
Role Description:
As the Social Media & Influencer Marketing Manager, you’ll manage the creation of social media strategies and the planning and execution of successful social media and influencer campaigns. Ultimately, you should be able to increase brand awareness and audience engagement across a range of social platforms, and be able to report on the effectiveness of your activity. You should have excellent multitasking skills, a creative way of thinking, brand understanding, and be comfortable presenting ideas and results to both clients and internal teams. You’ll have previous experience in social media and influencer marketing and be comfortable leading your own projects. You’ll need to be happy addressing current clients and prospects and using social listening and analytics tools. You’ll work closely with the Creative, Content & Digital PR, Paid Media, and Data Science & Audience Insights departments, and report to the Director of Paid Media & Data Insights.
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Additional Information:Â
Audience: Work alongside the Data Science & Audience Insights team and use our social listening tools to identify and build an understanding of our clients’/prospects’ target audiences and trends.
Set Clear Objectives: Agree objectives for campaigns considering traffic, brand awareness, customer retention, online reputation, leads, or sales as a starting point.
Social Strategy: Work alongside the client’s internal team, agency, or/and our Content & Digital PR team to define and manage the Social strategy. This may also include working alongside the Paid Media team when amplifying social campaigns.
Campaign Analysis: Analyze the end of campaign performance, coming back to the campaign objectives and business goals, and identifying successes and areas for improvement.
Influencer Marketing: Work with clients to define the right approach for influencers to meet the set objectives. Identify and liaise with relevant influencers, negotiating fair rates for content, and ensuring the relevant agreements are in place.
Project Management Skills: Effectively manage client campaigns, ensuring they’re delivered on time, to a high standard; communicating with social influencers and platform partners (e.g., Vamp / Whalar etc.) will be necessary, as well as internal communications, i.e., with the Creative, Content & Digital PR, and Paid Media teams.
New Business: Build responses to prospects’ briefs, identifying areas for improvement and ideas for new activity and be able to present these in a compelling way to senior stakeholders.
Presentation and People Skills: Strong presentation and speaking skills; ability to build and maintain relationships easily; ability to effectively communicate information and ideas in written and verbal format and build and maintain relationships; organized (you’ll work on multiple projects at once), with high attention to detail; a proactive, can-do attitude.
Qualifications:
- Proven work experience within social media
- Expertise in managing multiple social media platforms
- Ability to deliver creative content ideas
- Familiarity with online marketing strategies and channels
- Expertise with social listening and community management tools, e.g., BrandWatch, Pulsar, Sprout, etc.
- Paid social knowledge is beneficial but not essential.
- Ability to grasp future trends in digital technologies and act proactively.
- Maintains excellent writing and language skills.
- Excellent communication skills
- Multitasking and analytics skills
- Please Email Your Resume at info@grannyflatsx.com.au